Emergency Number: +603-2693 1007

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Patient Guides

International Patient Services

Al-Islam Specialist Hospital welcomes patients from around the world with comprehensive services and Ibadah-Friendly care, ensuring that your healthcare journey is smooth, comfortable, and aligned with Islamic values.
Admission & Outpatient Deposit
  • International patients and Permanent Residents (PR) are required to pay a deposit for outpatient treatment.
  • For inpatient admissions, the deposit will be based on the estimated cost of treatment.
Accepted payment methods:
  • Cash
  • Debit/Credit Card
  • Online Transfer
  • QR Pay
  • Passport (with valid visa)
  • Admission Request Form (if applicable)
  • Medical documents (reports, scans, prescriptions)
  • Insurance details or Guarantee Letter (if applicable)

We provide visa assistance for existing patients who require follow-up treatment.

For your convenience, we offer airport transfer and transportation services:

  • Van: RM100.00 (one-way)
  • Porter: RM25.00 (one-way)
  • Ambulance (8:30 AM – 5:00 PM): RM360.00 (one-way)
  • Ambulance (after 5:00 PM): RM400.00 (one-way)
We provide dedicated support for patients from Aceh, Indonesia, through our Information Centre in Aceh:
  • +62 81262044778 / 85297009623
  • praktekjambotape@yahoo.com
  • Dedicated Admission & Enquiry Counter for fast and easy registration
  • Language assistance (Bahasa Indonesia, English, Arabic – upon request)
  • Halal-certified meals for Muslim patients
  • Ibadah-Friendly facilities, including:
  • Male and female prayer rooms (Surau)
  • Qibla indicators in all rooms
  • Prayer kits (prayer mat, telekung set)
  • In-house religious officers (Ustaz/Ustazah) for prayer guidance and spiritual support
  • Religious content on Friendly TV for spiritual enrichment

Our Commitment: We ensure that every aspect of your care respects Islamic principles, making your treatment not just safe and effective, but also part of your ibadah.

We can provide guidance on:
  • Nearby hotels and accommodations for caregivers
  • Transport options to and from the hospital
  • +60 19 430 1007
  • corporate@al-islamhospital.com.my

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