At Al-Islam Specialist Hospital, we strive to provide a seamless and compassionate outpatient experience grounded in holistic, Islamic healthcare principles.
What Do I Need to Bring for My Visit?
For every outpatient visit, kindly bring the following items:
NRIC or Passport
Appointment card (if available)
Medical benefit card or company Guarantee Letter (if applicable)
Referral letter, medical reports, scans, and X-rays – especially if this is your first visit to our hospital
Personal medication (if you're currently on any treatment)
We recommend bringing these documents for every visit, even if you are a returning patient, to ensure a smooth consultation process.
What is the Clinic Flow?
Step 1: Appointment Booking
To make an appointment:
Call us at +603-26931007
WhatsApp us at +60193107889 (Customer Service)
Email: upp@al-islamhospital.com.my
Appointment hours: 8:30 AM – 5:00 PM (Monday to Saturday) | GMT +8:00
Important: Please confirm your insurance or corporate coverage before your visit. You may view our panel list or contact our Business Office at +603-26931007 for assistance.
Step 2: On Your Appointment Day
Proceed to the registration counter (located on Ground/1st Floor depending on the clinic).
Submit your appointment card and necessary documents.
First-time visitors should provide their medical reports and scans to the attending nurse.
After your consultation, the nurse will assist you in scheduling any follow-up appointments.
You may settle your bill at the billing counter before proceeding to the pharmacy on the ground floor for medication collection.
Clinic Hours
Monday to Saturday: 8:30 AM – 5:00 PM
Sunday & Public Holidays: Closed
Specialist Clinics Available
Gastroenterology / Hepatology
Orthopaedics
Obstetrics & Gynaecology (O&G)
Paediatrics
Rheumatology
Cardiology
Neurology
Nephrology
Dermatology
Hematology / Oncology
Ophthalmology
ENT (Ear, Nose & Throat)
Internal Medicine
Anaesthesiology
General Surgery
Urology
Vascular Surgery
Radiology
Psychiatry
Dental
Please check with our Appointment Counter or website for the specific doctor schedule.
How Do I Make Payment?
Patients can make payment via:
Cash
Credit/Debit Card
Valid Insurance or Company Guarantee Letter
Please note that we do not accept personal cheques, bank drafts, or telegraphic transfers.
What Are the Facilities Available at the Waiting Area?
To ensure your comfort while waiting:
Complimentary WiFi
Light refreshments
Reading materials
For patients or visitors who wish to explore, our hospital is located near Kampung Baru, where a variety of eateries and shops are available within walking distance.
